At the Real Estate One Family of Companies, we are joining with our communities, our nation and our world in implementing every protocol and process possible to keep our organization and our clients protected and safe. We have been closely following the developments of the COVID-19 outbreak and our first priority is the health and safety of our people and their families, as well as our clients and their families.
During this stressful and uncertain time, please know that we are here and ready to help. As a 90-year-old company, we've endured some very serious world events from wars to recessions. We know that our clients are still needing to buy and sell real estate for many different reasons. The way we do business is changing, but thanks to technology and our dedicated teams, we are able to operate and guide our clients in new, creative ways.
First, we are following the CDC's health, safety and prevention protocols across all of our office locations. They will not be open until further notice to walk-in visitors. Office phones remain operational.
As a result of the Governors Executive Order, we will be suspending physical showing appointments for our current properties for sale. We are also asking our buyer clients to put further showing visitations on hold until the order has been lifted or until we receive more clarification about how the order affects real estate transactions. Current transactions pending to close will close, however be sure to confirm with your Realtor and the title company the details and timing of the closing. In many cases offers to purchase may still be written and presented to sellers (at the sellers option), subject to a physical walk through of the home at a later date. Thank you for your support and commitment and know that we will do all we can to help you manage your real estate needs through this process over the next few weeks and beyond.
If you're already working with a Johnstone & Johnstone agent, please reach out to them directly with any questions. If you are not currently working with one of our agents, but are in need of assistance, please either contact your local Real Estate One office, or reach out to our Customer Care team at 248.304.6700 or firstname.lastname@example.org.
Thank you for your continued support and please let us know how we can help support you.